Privacy Policy for EurekaVoice

Last Updated: January 2, 2026
Effective Date: January 1, 2026

1. Introduction

EurekaVoice (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”).

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use this App.

2. Information We Collect

2.1 Voice Recordings and Transcriptions

What we collect:

  • Audio files you record in EurekaVoice
  • Transcripts generated from your audio
  • Metadata about recordings (date, duration, category, tags)
  • Search queries and notes you add

How it’s stored:

  • Locally on your device: All recordings are stored primarily on your device
  • iCloud (optional): If you enable iCloud synchronization, recordings are encrypted and synced to your private iCloud account

2.2 Device Information

What we collect:

  • Device model, OS version, and iOS version
  • Device identifier (for iCloud sync)
  • Installed language and locale settings
  • Available storage space (to optimize performance)

How it’s used:

  • To ensure compatibility and provide updates
  • To optimize performance for your device
  • To troubleshoot technical issues

2.3 Usage Information

What we collect:

  • Features you use (recording, transcription, search, export)
  • How frequently you use the App
  • Session duration and frequency
  • Crashes or errors encountered
  • Performance metrics

How it’s used:

  • To improve App features and user experience
  • To identify and fix bugs
  • To understand user behavior for product development

2.4 Apple Account Information

What we collect:

  • Your Apple ID (for iCloud sync and subscription management)
  • iCloud account type (through Apple’s APIs)
  • Subscription status and billing information

How it’s used:

  • To enable iCloud synchronization
  • To verify subscription status
  • To manage your account

2.5 Support Information

What we collect:

  • When you contact support, we collect: your email address, device information, description of your issue, screenshots or recordings you provide

How it’s used:

  • To provide technical support
  • To resolve issues
  • To improve our support process

2.6 Information NOT Collected

We explicitly do NOT collect:

  • ❌ Personal information (name, age, location, address)
  • ❌ Health or medical information (unless you record it yourself)
  • ❌ Financial information beyond subscription billing
  • ❌ Behavioral tracking across other apps
  • ❌ Advertising identifiers (IDFA)
  • ❌ Detailed analytics on recording content
  • ❌ Third-party cookies or tracking pixels

3. How We Use Your Information

3.1 Primary Uses

We use the information we collect to:

  1. Provide the App’s core functionality

    • Record and transcribe your voice
    • Synchronize across your devices via iCloud
    • Search and organize your recordings
    • Export your data

  2. Improve the App

    • Fix bugs and performance issues
    • Add new features based on usage patterns
    • Optimize the user experience
    • Enhance speech recognition accuracy

  3. Manage Your Account

    • Process subscriptions and billing
    • Provide customer support
    • Send important updates about the App
    • Communicate feature changes or maintenance

  4. Security and Legal Compliance

    • Detect and prevent fraud
    • Protect against unauthorized access
    • Comply with legal requirements
    • Enforce our Terms of Use

4. Data Storage and Location

4.1 Local Storage

All voice recordings are stored locally on your device by default. You have full control over your data:

  • View all recordings: In the App’s main list
  • Delete recordings: Tap and delete, immediately removed
  • Export recordings: Use the App’s export feature
  • Back up recordings: Enable iCloud sync (optional)

4.2 iCloud Storage (Optional)

If you enable iCloud synchronization:

  • Encryption: End-to-end encrypted using Apple’s encryption
  • Apple’s Security: Protected by Apple’s iCloud security infrastructure
  • Your Control: You can disable sync anytime; data remains on your device
  • Automatic Deletion: If deleted from all devices and iCloud, your data is removed after 90 days

4.3 Server Infrastructure

We do NOT operate our own servers for recording storage. The App uses:

  • Apple’s iCloud: For optional cloud synchronization (encrypted)
  • On-device processing: Most operations happen locally on your device
  • No third-party cloud services: We do not use AWS, Google Cloud, or other third-party services for storing your recordings

5. Data Sharing and Disclosure

5.1 We Do NOT Share Your Data

We never sell, trade, or share your data with:

  • ❌ Advertisers or marketing companies
  • ❌ Data brokers
  • ❌ Third-party analytics companies
  • ❌ Social media platforms
  • ❌ Other apps or services (without your consent)

5.2 Limited Exceptions

We may disclose your information only when:

  1. With Your Consent - You explicitly authorize sharing (e.g., export to another app)
  2. Legal Requirements - Subpoena, court order, or legal process; investigation of suspected illegal activity; protection of public safety
  3. Service Providers - Apple (for iCloud services), payment processors (for billing), analytics providers (only aggregated, anonymized data), customer support tools (only when you contact support)
  4. Business Transfers - If EurekaVoice is sold or merged, your data may transfer to the new owner. You will receive notice of any such change.

6. Data Security

6.1 Security Measures

We implement industry-standard security practices:

  • Encryption in Transit: HTTPS/TLS for all network communications
  • Encryption at Rest: iCloud data is encrypted with AES-256
  • Device Security: Local storage uses iOS’s native file protection
  • Regular Audits: Security reviews of code and infrastructure
  • No Password Logging: We never store plaintext passwords

6.2 Your Responsibility

You are responsible for:

  • Keeping your Apple ID and password secure
  • Protecting your device from unauthorized access
  • Enabling two-factor authentication on your Apple ID
  • Reporting security issues to [email protected]

7. Your Privacy Rights

7.1 Access and Portability

You have the right to:

  • Access: See all your data stored in the App
  • Export: Export your recordings and transcriptions
  • Portability: Download your data in standard formats (MP4, PDF, etc.)

To exercise these rights, use the App’s built-in export features or contact [email protected].

7.2 Deletion and Right to be Forgotten

You have the right to:

  • Delete: Remove any recordings from the App
  • Purge Account: Delete your entire account and associated data
  • Cascade Deletion: All data is removed from your device and iCloud within 90 days

To delete your account, go to Settings → Account → Delete Account or email [email protected].

7.3 Regional Rights

GDPR (EU Users):

  • Right to access your data
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

CCPA (California Users):

  • Right to know what data is collected
  • Right to delete your data
  • Right to opt-out of data selling (we don’t sell)
  • Right to non-discrimination

To exercise any of these rights, contact: [email protected]

8. Third-Party Services

8.1 Apple iCloud

  • Service: Encryption and synchronization of recordings across devices
  • Data Shared: Voice recordings (encrypted), metadata
  • Privacy Policy: https://www.apple.com/privacy/
  • Opt-Out: Disable iCloud sync in App Settings

8.2 Apple Speech Recognition

  • Service: On-device speech-to-text transcription
  • Data Shared: Audio files (processed locally on your device)
  • Privacy Policy: https://www.apple.com/privacy/
  • Note: Transcription happens on your device; no data sent to Apple servers

8.3 Apple Analytics

  • Service: Crash reports and performance metrics
  • Data Shared: Aggregated, anonymized usage data
  • Privacy Policy: https://www.apple.com/privacy/
  • Opt-Out: Disable in iOS Settings → Privacy → Analytics

9. Contact Us

For privacy questions, requests, or concerns:

Email: [email protected]
Support: [email protected]
Website: https://eurekavoice.com

We respond to all inquiries within 30 days.

Acknowledgment: By using EurekaVoice, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: January 2, 2026
Effective: January 1, 2026